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Corsair iCUE displays error 1 during program installation and crashes the system


MrPepka
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I have such a problem. Today, I received an upgrade to the Corsair iCUE program. So I decided to update the program to the latest version. Unfortunately, the first time the update failed because during the attempt to uninstall the driver program the system suddenly hang. After the restart, the epic began, the end of which cannot be seen. When trying to update the program, the installer first displays a message that the previous attempt was unsuccessful and whether I want to try to restore the files, and after selecting the "Yes" option, the installer comes to the phase called "Uninstalling the driver" during which strange anomalies occur. Namely, the installer first displays a message about me ... freeing up space on the hard disk (although there is of course space), and after clicking on "Retry" suddenly Windows Explorer (this bar at the bottom) stops working (nothing can be clicked, in no icon, you can't enter the Start menu, etc.), and icons and wallpaper disappear from the desktop, which turns into a black screen. Any applications that run in the background immediately terminate (sometimes the installer displays "Error 1"). A moment later the whole screen is black and you can only see the mouse cursor (turning into a spinning circle after a while) which I can still move, and after a while I see the blue screen 0xEF (CRITICAL_PROCESS_DIED) but the system does not create a memory dump (probably due to lack of memory) caused by the strange operation of the iCUE installer). I turned off all applications leaving only iCUE working, but it did nothing. I also turned on Driver Verifier on Corsair drivers to catch memory leak, but it came to nothing, I also checked the memory consumption of programs in the Task Manager and the installer seemed not to use too much memory or processor, the consumption of both components was adequate, I also checked the pool consumption with PoolMon program but I have not observed anything. At one time, however, the program fell apart so much that it was not able to start, so I decided to install it again. And it's even funnier here. Because although I downloaded the installer of the older version of iCUE (the one I used on a daily basis), during the installation there are also the above-described anomalies (message about lack of disk space, immediately after "Error 1", shutdown of Windows Explorer and the desktop, so I only have black wallpaper finally a black screen with only the cursor visible on it turning into a spinning circle and a moment later the blue screen CRITICAL_PROCESS_DIED). It looks like the installer just devoured all memory leading the system to a state of disaster and despair. Is the problem only with me or with others?

My configuration:

CPU: AMD Ryzen 7 3700X

Mobo: Gigabyte X570 AORUS ELITE: BIOS F12f

RAM: 16 GB

GPU: Gigabyte NVIDIA GeForce RTX 2060 SUPER

OS: Windows 10 PRO 64-bit 18363.720

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