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Corsair Community

Forgot to put RMA document in package


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As the title say I was in quite of a rush and it was my first time returning a item through Corsairs RMA service. I just sent my pakage with tracking out yesterday 3/14/2020 and it will arrive 3/17/2020. I have updated them on my problem my support ticket but has not responded yet. Am I going to be ok because I paid 70 dollars for shipping which is basically half the cooler I’m suppose to receive and do not want to ship out my cooler again it out again if they were to send it back.

 

Thank you for your help in advance

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  • 5 months later...
As the title say I was in quite of a rush and it was my first time returning a item through Corsairs RMA service. I just sent my pakage with tracking out yesterday 3/14/2020 and it will arrive 3/17/2020. I have updated them on my problem my support ticket but has not responded yet. Am I going to be ok because I paid 70 dollars for shipping which is basically half the cooler I’m suppose to receive and do not want to ship out my cooler again it out again if they were to send it back.

 

Thank you for your help in advance

 

So could you tell me what happened because I am in the same boat as you're I forgot to put the RMA approval document as well

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