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Virtuoso RBG Wireless + Xbox One X = No Mute?


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I recently purchased the Virtuoso RBG Wireless (regular, not the SE) at PAX East because one of the representatives there told me that it’s a headset that would would for PC, PS4, and XBox. I’m a streamer, so going down to one headset was something I was very interested in.


I’m able to get audio into the headphones just fine, and the mic works as well. My only issue is that it refuses to mute, despite getting the mute noise indicator and the mic itself going red.


I haven’t tested it on PS4 yet, but this is a problem for me. I haven’t been able to find any solution to this issue on the forums; most of what I’ve seen had been the mic stuck on mute.


Anyone have any ideas?

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