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Corsair One i165 will NOT shut down on its own


Jakerton
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Hey guys,

 

I'm wondering if anyone else is having this issue.

 

After I shut down from Windows, the keyboard, mouse and monitor all power off (LEDs turn off), but the Corsair itself just turns to its default blue lights (I have a different LED pattern running on it) and just sits there (fan quietly running).

 

I've waited, thinking that maybe it is 'cooling off' after a long gaming session and needs to stay on for a bit to use its fan but no, it doesn't shut off even after about 30 minutes.

 

I've called the help line and they suggested I restore it to a previous state which I did, but this hasn't solved the problem.

 

Is this something I should worry about? I am ok with having to hold down the power button to turn it off...

 

Thanks,

Jake

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