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How long for RMA answer ?


siras
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I have a problem with my hydro cooling. I open a ticket for RMA Every time I get a reply I instantly reply back and every time I have to wait 2-3 days for an answer. It being 7 days now

My ticket number is #2000984177

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Hello,

 

I do apologize for the delay. I see that there is an agent helping you out on your ticket, please be aware that there is a delay in responses due to the off work hours for the agent.

 

Yeah I get it but I reply instantly and then I get reply back after 3 days every time. It's 8 days now.

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