Ramzie Posted January 11, 2020 Share Posted January 11, 2020 Hi all, My = key just stop working out of no where, but if I hold shift and push the same key it places's a + as it would. All my drivers & software is up to date and my ICUE is all up to date. I did a computer restart and unplugged/replugged into usb 2 & 3, I even had one usb plugged in. The ripple action works when I push the key as well. Any idea's? Link to comment Share on other sites More sharing options...
c-attack Posted January 11, 2020 Share Posted January 11, 2020 Quit iCUE through the task manager or task bar > menu. See if the problem persists without the software running. I guessing it will not and a physical switch issue seems unlikely given the facts. Make sure you are iCUE 3.24. The prior 2 versions had a bug that could create this issue. Do you have any Actions saved in the Actions Library? This was the a trigger of the prior the bug. I have not seen it on 3.24, but that seems like something to look at if it is still present. Link to comment Share on other sites More sharing options...
Ramzie Posted January 12, 2020 Author Share Posted January 12, 2020 Nil change the key still does not work and had no action saved or on. :hmmm: Link to comment Share on other sites More sharing options...
c-attack Posted January 12, 2020 Share Posted January 12, 2020 If it still won’t make the = with the software not running, I have no idea what is going on. I would contact Corsair Support through the Ticket System so you can do a hard reset firmware flash. Link to comment Share on other sites More sharing options...
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