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H115i PRO RGB showing as "Unknown USB Device"


Trikkeren
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Hello

 

I bought the H115i Pro yesterday and installed it today. Everything is connected as the manual says. The USB cable that came with the cooler is connected directly to a 2.0 USB header on the motherboard. But the cooler is only listed in device manager as "Unknown USB device". The RGB on the cooler lights up, and changes color. And sometimes, the fans spin up after a restart, and sometimes they don't even spin after a restart. I have read a lot of postes in the forum, but none af the suggestions that were made has helped.

Hope someone have a solution to this!

 

Here is a link to a picture of the device manager: https://imgur.com/a/4hUs4dG

 

(The yellow strikethrough is a indicator for where the cooler error is)

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