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ICUE not detecting devices.


jfresh
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Hello, so I'm having an issue here. My ICUE software seems to be working fine, but sometimes when I restart my pc or simply just turn it on, my rgb lights on my fans, ram, and corsair cooler are working but they are not to the preset color that I have them at. When this happens I open up ICUE and and it says "No Devices Detected." So every time this happens I have to completely uninstall ICUE and reinstall it and everything works fine again. If anybody has any help on this issue that would be great. Thank you.
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Could you enable Debugging Logs in iCUE as well fill out your system info on the CP. Once you have the issue again, reply to this thread with the logs attached. If you don't hear anything back, you can contact support.

 

Hi I’m kind of illiterate when it comes to desktops. How can I get the logs. Thank you so much for your help.

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