ObsLamprey Posted December 26, 2019 Share Posted December 26, 2019 Hi, I built a new pc yesterday with a H115i Platinum cooler from Corsair. I installed iCUE to configure the cooler and this worked fine yesterday. Today I launched iCUE again and it said there were no devices detected. In USBdeview the cooler is visible and connected. I've tried the following already: -Restart the service from inside the iCUE settings panel -Reboot the pc -reinstall iCUE -Uninstall iCUE, delete the corsair folder from the Appdata folder, reboot pc, reinstall iCUE -Unplug the usb connector from the motherboard usb controller and plug it directly into the rear panel usb port Is there anything else I can do to troubleshoot this problem? Link to comment Share on other sites More sharing options...
Sineira Posted December 26, 2019 Share Posted December 26, 2019 Downgrade iCUE. The current version is broken. Use 3.21.88. Link to comment Share on other sites More sharing options...
Sineira Posted December 26, 2019 Share Posted December 26, 2019 https://downloads.corsair.com/Files/CUE/iCUESetup_3.21.88_release.msi Link to comment Share on other sites More sharing options...
ObsLamprey Posted December 27, 2019 Author Share Posted December 27, 2019 Thanks, the device is visible again in the older version. Link to comment Share on other sites More sharing options...
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