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icue no longer detecting H115i Platinum cooler


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I built a new pc yesterday with a H115i Platinum cooler from Corsair.

I installed iCUE to configure the cooler and this worked fine yesterday.


Today I launched iCUE again and it said there were no devices detected.

In USBdeview the cooler is visible and connected.


I've tried the following already:


-Restart the service from inside the iCUE settings panel

-Reboot the pc

-reinstall iCUE

-Uninstall iCUE, delete the corsair folder from the Appdata folder, reboot pc, reinstall iCUE

-Unplug the usb connector from the motherboard usb controller and plug it directly into the rear panel usb port


Is there anything else I can do to troubleshoot this problem?

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