Muzzo1 Posted December 24, 2019 Share Posted December 24, 2019 (edited) deletedddddddd Edited January 4, 2020 by Muzzo1 Link to comment Share on other sites More sharing options...
Muzzo1 Posted December 24, 2019 Author Share Posted December 24, 2019 Could it be that I have a faulty model? It has just happened again and windows automatic USB detection thingy said the device has malfunctioned?? Link to comment Share on other sites More sharing options...
kkangshawn Posted December 31, 2019 Share Posted December 31, 2019 I guess you may try without iCUE. That USB disconnect/reconnect issue is one of the notorious issues of iCUE. Link to comment Share on other sites More sharing options...
Muzzo1 Posted December 31, 2019 Author Share Posted December 31, 2019 It doesn't work without ICUE also. I can upload a video of what happens when i plug it in. This same thing happens on my laptop also. Have email Corsair asking for the Firmware.bin file to manually hard reset the keyboard but have yet to receive an email. Link to comment Share on other sites More sharing options...
Muzzo1 Posted December 31, 2019 Author Share Posted December 31, 2019 (edited) deletedddddd Edited January 4, 2020 by Muzzo1 Link to comment Share on other sites More sharing options...
Muzzo1 Posted January 2, 2020 Author Share Posted January 2, 2020 I have applied for a refund from whom i bought it. Looking forward to receiving my brand new HyperX FPS Pro in a few days! **** CORSAIR, YOUR GEAR IS **** AND THE ASSOCIATED SOFTWARE AND FIRMWARE CRASHES ALL THE TIME. I HAVE BEEN WARNED BY PREVIOUS PEOPLE DUPED INTO BUYING YOUR ****, AND WILL FROM NOW ON BE ONE OF THOSE PEOPLE WHO WILL WARN AGAINST USING YOUR PERIPHERALS. have a nice day Link to comment Share on other sites More sharing options...
c-attack Posted January 2, 2020 Share Posted January 2, 2020 (edited) I bought a refurbished K63... Could it be that I have a faulty model? It has just happened again and windows automatic USB detection thingy said the device has malfunctioned?? It doesn't work without ICUE also. This same thing happens on my laptop also I have applied for a refund from whom i bought it You bought a used keyboard. It doesn’t work and has immediate recognition issues on multiple computers with or without the iCUE software. Yes, you should return it to the place you bought it from and get a refund. Did it occur to you they sold you a non-functional keyboard? Unless you bought this directly from Corsair as refurbished, your hostility is misplaced. Edited January 2, 2020 by c-attack Link to comment Share on other sites More sharing options...
Muzzo1 Posted January 2, 2020 Author Share Posted January 2, 2020 (edited) You bought a used keyboard. It doesn’t work and has immediate recognition issues on multiple computers with or without the iCUE software. Yes, you should return it to the place you bought it from and get a refund. Did it occur to you they sold you a non-functional keyboard? Unless you bought this directly from Corsair as refurbished, your hostility is misplaced. It was an corsair official refurbushed bought through a third party. I broke the seal from the corsair factory upon opening the box. As for having misplaced hostility, check the amount of people having issues identical to mine on this forum and Reddit Edited January 2, 2020 by Muzzo1 Link to comment Share on other sites More sharing options...
c-attack Posted January 2, 2020 Share Posted January 2, 2020 Oh, it had a sticker? And from a third party? I take back my previous statement. By the way, are you interested in a used car? I know a guy. Very reputable. Fine then, if the sticker is genuine and they keyboard was inspected and tested, then either you broke it or your computers are all a mess of tangled drivers and OS systems. That is the only other possibility, because the sticker proves it was working before you touched it. Do you prefer that explanation? I don't buy it either and there is no way that keyboard could pass any testing. The most plausible scenario is somebody bought this keyboard, it was either defective off the line or they broke it, it was sent back as defective, and then it was sold to you. Software, internet chat groups, and holidays don't have anything to do with it. That keyboard has a hardware level problem. You seem determined to go elsewhere and no one is going to stop you. However, you are not qualified to take on the mantle as the representative of every Corsair keyboard owner, especially since you have never owned a working one. It's OK to be a bit naive and if you are relatively young I apologize (and rescind the used car offer). However, there is nothing in this chain of events that logically should lead you to the mess of vitriol above and the your misplaced assumptions. Link to comment Share on other sites More sharing options...
Muzzo1 Posted January 3, 2020 Author Share Posted January 3, 2020 Oh, it had a sticker? And from a third party? I take back my previous statement. By the way, are you interested in a used car? I know a guy. Very reputable. Fine then, if the sticker is genuine and they keyboard was inspected and tested, then either you broke it or your computers are all a mess of tangled drivers and OS systems. That is the only other possibility, because the sticker proves it was working before you touched it. Do you prefer that explanation? I don't buy it either and there is no way that keyboard could pass any testing. The most plausible scenario is somebody bought this keyboard, it was either defective off the line or they broke it, it was sent back as defective, and then it was sold to you. Software, internet chat groups, and holidays don't have anything to do with it. That keyboard has a hardware level problem. You seem determined to go elsewhere and no one is going to stop you. However, you are not qualified to take on the mantle as the representative of every Corsair keyboard owner, especially since you have never owned a working one. It's OK to be a bit naive and if you are relatively young I apologize (and rescind the used car offer). However, there is nothing in this chain of events that logically should lead you to the mess of vitriol above and the your misplaced assumptions. FYI it doesn't matter what machine i plug the board into. its ****ed. Do you have a dog in this fight may i ask? almost 10 thousand posts on a keyboard manufacturers forum? please re assess your life Link to comment Share on other sites More sharing options...
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