realBizzaro Posted December 12, 2019 Share Posted December 12, 2019 brand new system, clean methodical install of everything. windows updated and patched. installed icue with no issues. i did not install link as i read the newer icue superceded the old link software. im going to short version this. you can read my ire below if you want but all i want is a 100%, a repeatable and verified method to get icue to recognize ram. repeatable and verified. now for the long version... there is nothing on this system yet except chrome, windows, newest nvidia drivers, and.....icue. ive got the k95 platinum, the h150i aio, the mouse and an h1200i psu sitting on the corsair mouse mat. the meg ace x570 doesnt have enough usb headers to handle all of that so i had to leave the psu out of the icue loop. its platinum certified so i have to trust it and i can get general info with other apps anyway. first off, corsair customer service is bad enough to cause a knee jerk reaction of returning everything i just bought. over 30 minutes on hold and then a message saying, we dont care about you, we disrespect you personally and by extension the money you paid us, we hate you and we are going to drop the call to make sure you know all of that. you are welcome to call back and experience the same treatment as often as you would like. thats ok, build enough computers and you know you are on your own most if not all of the time. but next one wont have any corsair in it. i dont know how the fcc lets you get away with dropping people but thats outside the scope of why your software wont recognize your ram.... so before posting i read all the highly technical suggestions littered over various threads. reinstall cue. kill the processes and force it to rescan devices, and my favorite, unplug it all and plug it back in. let me start by saying i went through all that, not because i believed any of it would matter, but because i wanted to say, i did that. so here we are, several years into customers saying loudly and often that the software sucks, and the software still sucks even in a full corsair environment. why would you not hire competent people to code this mess? why would you ignore your customers for so long? why do you charge so much for items and then make it our responsibility to fiddle and mess with it for hours, eventually giving up, searching for a forum, only to find JV suggestions about JV software? and unrelated, but im butthurt about it so ill throw it in here, the h150i rgb is not rgb except for the heatsink. the fans are not rgb, however i did spend another 112.00 on 3 pretty corsair fans, only to find if you plug them into the aio fan slots, you cant control the fans nor the colors. only by going through the node will they work. so im asking for somebody who knows 100%, a repeatable and verified method to get icue to recognize ram. repeatable and verified. Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now