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Can't import profiles (K70 MK.2)


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I am having issues with my keyboard. I just got it today (Dec. 12th 2019) and it physically works fine. I plugged it in USB 3.0 ports as well.


The problem is that when I download profiles, nothing happens. I would enjoy importing other users' profiles for the RGB effects only but nothing happens.


In the image I have attached, these are examples of profiles I would like to use but can't! I have tried opening the profiles (I right-clicked and chose "open with" with the iCue software).


I really don't know what to do and am disappointed :(


Thank you,




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