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Void PRO Usb Mic perma Off Issue


canapi
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I have this strange problem since I updated iCue software, if i unplug my Void Headset after replug mic seems on but switching off from the headset button i ear the Voice feedback (Mike off) then it's impossible to switch on again, no feedback, led always red and mic not working (Audio it's ok).

So I have to unload iCue, start again the iCue Application and the headset now works ok, until I unplug the USB cable.

 

Any suggestion?

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I opened a Ticket with customer support and they asked me to uninstall and re-install iCue but the problem still exists, anyone have resolved and can help me to manage this issue?

If I close ICue the mic works fine, when I start Icue all seems to work but if I unplug and re-plug the Void USB Pro the mic remain in Off status even if by software I enable and disable it, so I gave to unload and reload iCue to enable the mic again.

 

Tnx

Edited by canapi
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