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How long till i get a response from corsair?

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I'm new here and submitted an RMA for a k70 Mk.2 Keyboard 3 days ago because my space key broke off. it has been three days and no response. I get that many others have RMA quests too. but I just want to know if my keyboard can be RMA for a replacement or not.

my ticket number is #2000911292

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