Jump to content
Corsair Community

ICUE not recognising Virtuoso headset


Recommended Posts

Howdy all, bought the Corsair Virtuoso headset today.

Plugged it into my Corsair ST100 headstand. The headset works but when I open CUE software it shows the headset but says not available.


I can't adjust anything and when I try to update the firmware it hangs at 0%. I have reinstalled the software 3 times, rebooted unplugged the dongle turned it on and off but nothing works.


Is there a step by step procedure for upgrading the firmware on the headset? CUE software is really making it so I never want to buy another Corsair product. It never works I had heaps of issues updating firmware on my k63 keyboard also.


Any help would be appreciated otherwise I guess I'm taking it back for a refund.

Link to comment
Share on other sites


  • Create New...