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Question about RMA process for PSU


M4rw
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Hello,

 

I bought a Corsair RM750 in April 2015 from a Dutch webshop. Unfortunately he PSU started to show defects, and since it is still under warranty, I RMA'd it to the webshop. They notified me that they would send it back to the manufacturer since they can't repair it themselves, and saying that repairs could take up to 4 weeks.

 

Now my question is, how will the warranty process go? Will Corsair try to repair a defective PSU, or simply replace it with a newer model RM750? I'd like to know because I need my PC for study/work, and if it would take 4 weeks, I would consider getting a temporary cheap PSU or something.

At least I assume that the webshop sent it to a repair depot in the Netherlands, so shipping shouldn't take too long.

 

Unfortunately I don't have a Corsair RMA code since this process went through the webshop.

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Hello,

 

An Advance RMA option is a process that requires a valid Debit/Credit Card where a replacement charge will be applied for the cost of the product until the returning product(s) are received by Corsair. You will be eligible for a refund as soon as we have confirmed receipt of your defective product. Once your card has been processed your item will be shipped within 1 to 2 business days after your payment has been verified.

 

If you've already been approved for a standard RMA then we might not be able to process it. If nothing has been started or approved please ask the agent if you can set up an ARMA.

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