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Bad memory module (from a 1G kit)

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Hi all,


I have a bad memory module that I need to get replaced. I followed the FAQ and contacted the co. I bought it from. The result is below. One modules from the kit passes all memtest86 test. The other has more errors than I would like to count. No overclocking, Soyo Dragon2 board with modules in "dual channel" mode, 2.6.10 kernel. System is currently running beautifully on the remaining module


Dear Customer,


Please be advised that our warranty covers this item for 30 days from the

date it is shipped. Since it has already exceeded that time frame, we

apologize but you will need to contact the manufacturer directly for

warranty issues:


Warranty Length: Lifetime warranty.

Coverage: Covers repair or replacement of the product.

Provider: Corsair

Contact: Corsair Customer Service at 1-510-657-8747

Technical Support: Corsair Technical Support at 1-888-222-4346 or click here

for the Tech Support Forum.

Service Location: Corsair provides warranty service at mail-in location.

Service Time: Please allow 2-3 weeks for warranty service.


If you have any further questions, feel free to contact us again.



-----Original Message-----

Sent: Thursday, March 24, 2005 8:59 AM

To: service@ZipZoomFly.com

Subject: A question about warranty service.





I have a memory kit I purchase from you ~6mos. ago (Corsair VS1GBKIT400 1GB

Kit DDR400 PC3200 CAS2.5 Value Select Memory Retail) I was having problems

with the PC I built with it and traced it to a bad module. It has many many

errors when tested with memtest86. I looked on the Corsair site for

information about the lifetime warranty and their FAQ states to contact you.

So, I am doing that. How should I proceed with getting the module replaced.




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