drumgod Posted March 25, 2005 Share Posted March 25, 2005 Hi all, I have a bad memory module that I need to get replaced. I followed the FAQ and contacted the co. I bought it from. The result is below. One modules from the kit passes all memtest86 test. The other has more errors than I would like to count. No overclocking, Soyo Dragon2 board with modules in "dual channel" mode, 2.6.10 kernel. System is currently running beautifully on the remaining module Dear Customer, Please be advised that our warranty covers this item for 30 days from the date it is shipped. Since it has already exceeded that time frame, we apologize but you will need to contact the manufacturer directly for warranty issues: Warranty Length: Lifetime warranty. Coverage: Covers repair or replacement of the product. Provider: Corsair Contact: Corsair Customer Service at 1-510-657-8747 Technical Support: Corsair Technical Support at 1-888-222-4346 or click here for the Tech Support Forum. Service Location: Corsair provides warranty service at mail-in location. Service Time: Please allow 2-3 weeks for warranty service. If you have any further questions, feel free to contact us again. -----Original Message----- Sent: Thursday, March 24, 2005 8:59 AM To: service@ZipZoomFly.com Subject: A question about warranty service. Greetings, I have a memory kit I purchase from you ~6mos. ago (Corsair VS1GBKIT400 1GB Kit DDR400 PC3200 CAS2.5 Value Select Memory Retail) I was having problems with the PC I built with it and traced it to a bad module. It has many many errors when tested with memtest86. I looked on the Corsair site for information about the lifetime warranty and their FAQ states to contact you. So, I am doing that. How should I proceed with getting the module replaced. Thanks, -Bill Link to comment Share on other sites More sharing options...
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