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Malfunction error, doesnt charge


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Recently recieved a new Void Pro Wireless, and a few minutes ago, it made a weird bleeping noise, and on iCUE, a red warning symbol with "Malfunction" was in for the Battery Status. I shut my headset off, and booted it back up, now the USB dongle doesn't deliver any sort of charge, even after plugging it in and out of different ports. what do i do???
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