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VOID Pro Surround - iCUE No device detected


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As the tittle suggest, my VOID Pro Surround headset (Purchased yesterday and unboxed today, Sept 20th, 2019) is not being detected in the iCUE software. There is audio output, but I cannot do anything with it in the software.

P.S. it is connected via 3.5mm jack, there are no available USB ports on my system.

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