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Recently updated ICUE now headset only has mono sound


DemeTheDevil
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hello i recently updated my ICUE and now the launcher will not pop up on my screen even if it is running in the task manager.

im on windows 10 so all the old ways to get to things are gone for me i cant use the run for the appdata folder and i cant get my search feature to work with me.

that being said i dont know what the most recent version was because i mistakenly just clicked update. i have used this program for years and this is the first time this gave me a issue with it.

i have the "Corsair Gaming VOID Surround Hybrid Stereo Gaming Headset with Dolby 7.1 USB Adapter" back in 8/18/2017 and have had no issues with it until now.

but sense i updated the program to the newest version i have lost the Dolby surround sound and all i hear is just the flat mono sound

 

i have done a complete uninstall and reinstall and i have the same issues can anyone possibly offer any assistance?

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