bucklec Posted March 22, 2005 Share Posted March 22, 2005 RMA Request for 1x VS512MB533d2 I purchased two of these modules and with this particular module installed by it self computer will not boot. Other module will boot by it self with no problems. With this module installed interleaved or non interleaved programs lock up. MB. MSI 915p Neo2 Pro. Intel P4 3.2Ghz All MB settings set to default Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 22, 2005 Corsair Employees Share Posted March 22, 2005 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
bucklec Posted March 22, 2005 Author Share Posted March 22, 2005 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Thank you.. The form has been submitted.. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 22, 2005 Corsair Employees Share Posted March 22, 2005 Please let me know how you make out! Link to comment Share on other sites More sharing options...
bucklec Posted March 23, 2005 Author Share Posted March 23, 2005 Please let me know how you make out! Thank you Ram Guy for your fast response. I will let you know as soon as I hear back. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 23, 2005 Corsair Employees Share Posted March 23, 2005 Please do! Link to comment Share on other sites More sharing options...
bucklec Posted March 26, 2005 Author Share Posted March 26, 2005 Please do! As of this morning I have still not received an RMA. Should I follow the next procedeure or is this normal for an RMA to take this long? Thank you Link to comment Share on other sites More sharing options...
Wired Posted March 26, 2005 Share Posted March 26, 2005 If you have submitted the RMA using the on line form and have not got a reply! Should've gotten a response by now. Link to comment Share on other sites More sharing options...
bucklec Posted March 26, 2005 Author Share Posted March 26, 2005 If you have submitted the RMA using the on line form and have not got a reply! Should've gotten a response by now. Thank you for the response. I will now forward the email with the requested information. I really thought the process of replacement would have been easier than this.. Link to comment Share on other sites More sharing options...
Wired Posted March 26, 2005 Share Posted March 26, 2005 Should've gotten a response within 24 hours. Did you get any errors when submitting the form? Link to comment Share on other sites More sharing options...
bucklec Posted March 27, 2005 Author Share Posted March 27, 2005 Should've gotten a response within 24 hours. Did you get any errors when submitting the form? The first time I submitted I did get a referrer error but I immediately relaununched it from the main link and it submitted fine. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 28, 2005 Corsair Employees Share Posted March 28, 2005 If you still do not have a reply, please call them at 888-222-4346 and dial "0". Link to comment Share on other sites More sharing options...
bucklec Posted April 14, 2005 Author Share Posted April 14, 2005 If you still do not have a reply, please call them at 888-222-4346 and dial "0". Good Morning: I recieved the replacement module today and after instaling it interleaved, the machine will get to the windows XP splash load screen then i lose video. Both modules work fine by themselves. My MB is set to "optimized defaults". I did also try with "Failsafe Defaults" with the same thing happening. I have noted the MB in previous posts. Is there a setting I need to change for this to work? I have run memtest to the 4th pass with no errors with both modules installed. I will run it again today while I have the opportunity to let it continue. In the meantime is there something I am missing? Link to comment Share on other sites More sharing options...
bucklec Posted April 14, 2005 Author Share Posted April 14, 2005 Good Morning: I recieved the replacement module today and after instaling it interleaved, the machine will get to the windows XP splash load screen then i lose video. Both modules work fine by themselves. My MB is set to "optimized defaults". I did also try with "Failsafe Defaults" with the same thing happening. I have noted the MB in previous posts. Is there a setting I need to change for this to work? I have run memtest to the 4th pass with no errors with both modules installed. I will run it again today while I have the opportunity to let it continue. In the meantime is there something I am missing? Also....I originally bought these modules in a kit but only replaced the defective one. I have also tried these together non interleaved and the machine would not boot at all. any hint or ideas? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 14, 2005 Corsair Employees Share Posted April 14, 2005 I would suggest you call our customer service, and ask them if we can replace both modules so they match, please call them at 888-222-4346 and dial "0". Link to comment Share on other sites More sharing options...
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