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Vengeance Pro RGB stopped working


Fipoo
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I have built a new setup couple weeks ago. Yesterday while playing some games, i got a BSOD and then my PC rebooted, after that, I noticed the windows was not booting anymore!

After turning everything off for a while and back on again I noticed that my motherboard (which has a debugging led feature) was accusing the my DRAM was faulty.

I removed the two DRAM and noticed that one of them is not working. I can boot my PC while using one of them, and can't boot while using the two and the other that I assume is fried.

 

What can I do?

It is very strange that everything was working pretty fine till yesterday.

 

- 16Gb Vengeance Pro RGB 3200 (CMW16GX4M2C3200C16)

- MSI MPG Z390 Gaming Pro Carbon

- i9 9900k

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Contact Corsair Tech support directly through the "Support Ticket System" link at the top of this page. Your motherboard should have reverted to auto/default 2133 frequency and timings after the failed boot. Make sure you stay on that when trying to boot on the single sticks. However, if you can't boot off the one module in the prime slot for your board, then there is certainly a problem and not much you can do.
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