Sepal Posted March 22, 2005 Share Posted March 22, 2005 i am a reseller / builder. i got a matched pair of VS256MD400C3's for a new system at work. the system would restart intermittently at odd times. power supply is perfect but memtest showed 65k plus errors on it. In order to Submit an online request , i need some sort of post # from the Ram guy ? -nforcershq.com Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 22, 2005 Corsair Employees Share Posted March 22, 2005 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
Sepal Posted April 19, 2005 Author Share Posted April 19, 2005 for VS256MB400C0 lot 0346096-0 60k plus errors om memtest86, even while relaxing timing. second request, please advise. Link to comment Share on other sites More sharing options...
Wired Posted April 19, 2005 Share Posted April 19, 2005 second request, please advise. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! I Think I Have a Bad Part. What Do I Do? The RMA request can be made three ways: A link to our online form can be found here. Complete the form, and submit it to Corsair. You will receive a response within 24 hours, usually sooner. OR you can print the PDF version and fax it to Corsair. You will receive a response within 24 hours, usually sooner. An editable Excel version can be found here. Complete the form and email it to RMA@corsairmemory.com. You will receive a response within 24 hours, usually sooner. You can also call them @ 1-888-222-4346. Link to comment Share on other sites More sharing options...
Sepal Posted April 19, 2005 Author Share Posted April 19, 2005 for VS256MB400C0 lot 0346096-0 60k plus errors om memtest86, even while relaxing timing. second request, please advise. thank you Wired for your reply. i must say, this jumping though hoops of fire in order to get an RMA leaves a bad taste in my mouth. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 19, 2005 Corsair Employees Share Posted April 19, 2005 I am sorry that you feel that way, but it's really not that difficult. Link to comment Share on other sites More sharing options...
Wired Posted April 19, 2005 Share Posted April 19, 2005 Gotta agree there. It seems some people lately are getting the impression that the boards are the primary way to get an rma when they're really just a seconday way. Calling is the fastest IMHO. How are people getting this impression? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 19, 2005 Corsair Employees Share Posted April 19, 2005 I don’t know, I have been in the computer industry for a long time, and compared to some manufacturers our's is one of the easiest I have seen. I think maybe some feel we will turn them down for a RMA request if we don’t feel its the memory, but that is not the case, and you can vouch for that Wired, as you have seen me suggest an RMA even if I don’t think that’s the problem on many occasions. Again Sepal I would really like to know why you feel that way if you would please be so kind to send me an email with your reasons I would really like to know what you feel. So maybe we can try and improve the process. Please put ATT: Ram Guy in the subject line! Link to comment Share on other sites More sharing options...
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