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Corsair Dominator Platinum, Led not working (new)


thiagojs
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Greetings guys. :[pouts:

 

I recently purchased a DOMINATOR PLATINUM 16GBx2 DDR4 3000Mhz kit. I received the sealed product and one of the modules does not turn on the led. See in the pictures. What can I do to activate the led?

 

Sincerely!

 

01.webp

 

02.webp

 

03.webp

 

05.webp

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It should activate automatically and is always on. There is no switch. Fastest resolution would be to return it to the vendor in exchange for a new one. If this were an older kit, you might consider taking the bar off and see what's going on, but I don't see any reason to risk the warranty if you have immediate return options.
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It should activate automatically and is always on. There is no switch. Fastest resolution would be to return it to the vendor in exchange for a new one. If this were an older kit, you might consider taking the bar off and see what's going on, but I don't see any reason to risk the warranty if you have immediate return options.

 

Thanks man!

I am now sending the report to the RMA of the store where I bought it.

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