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Bad Ram, Memtest86 says so, rma please!


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I bought one of your matched twinx sets, figured would be a good plan so I could run in dual mode.

 

If I put one module in slot 1 one my motherboard, run 10 tests roughly 2 hours later no errors.

 

If I put the other module in slot 1 on my motherboard run 10 tests roughly 2 hours later 10 6-8 errors (did it 5 different times).

 

I noticed a ton of instability playing games such as world of warcraft on my new PC. I dont know if it helps but my motherboard is an MSI neo 4 platinum SLI, i'm running everything stock I dont really know anything about over clocking. ZipZoomFly wont take my ram back because I dont have the little plastic thing that the ram comes in, even though thats kind of a stupid excuse since thats the only "accessory" it comes with.

 

Do you need me to do anything or can you issue me a RMA? and is it possible for me to keep the working module or do i need to send you both of them?

 

The model number is:

 

CMX512-3200XL other info on the module is xms3200v1.2 then it says 400mhz 2.2.2.5

 

The errors in memtest86 just listed various MBs where it couldnt access information within the module so i assume that means its just a flakely stick.

 

Thanks.

 

Andrew

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  • Corsair Employee

Andrew,

Did you have the Dim Voltage set to 2.8 Volts? If not; please set the Dim Voltage to 2.8 Volts and test the modules one at a time with http://www.memtest.org, and if you get the same results please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

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Andrew,

Did you have the Dim Voltage set to 2.8 Volts? If not; please set the Dim Voltage to 2.8 Volts and test the modules one at a time with http://www.memtest.org, and if you get the same results please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

 

Isnt that going to damage my computer? and if it does are you going to be responsible for it? I always thought messing with voltages was a bad idea.

 

Thanks,

BMF

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There are only 2 components to worry about when turning up the memory voltage: The memory, and the memory slot. The memory slot is part of the motherboard, and the motherboard itself is giving you those settings, so the changing of the setting will not hurt the motherboard. The memory is warrantied up to, but not over, 2.9 volts, so there's nothing to worry about there as well.
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