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Forward & Back Controls not working / Harpoon Mouse


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I have a newly purchased Harpoon RGB wired/wireless mouse. The thumb buttons (mouse 4 and 5) are configured for forward and back. Under advanced settings I have checked the retain original output box. Yet I still cannot use this mouse to correctly navigate windows or pages within my internet browser. In Google Chrome for instance, the back button causes a return to the home page, skipping any and all pages visited in the interim, and the forward key performs similarly sending me to the very end of the list of pages instead of allowing me to simply navigate one page at a time. Within windows the buttons do nothing... although the back key does produce a sound.


Any help?

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