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Corsair Support for keyboard


Blablabacon
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I’ve submitted a support request thru corsair’s system for my K95 Platinum RGB that’s has a weird blue tint on the letter L in specific. I was told to send a support request, which I have done nearly a week ago, and have gotten no response yet. Something like this has happened in the past with my but with my Obsidian D series case, where one of the lights on the startup button wasn’t turning on. That support request was left unanswered for 2 whole years now. I’m hoping that that doesn’t happen with my keyboard, considering I paid 200 dollars for it. It’s really disappointing how the customer service hasn’t responded to any of my support requests, even though I’ve been told time to time to send one.
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It does say on each support email confirmation that each ticket will last for 21 days before it’s deleted. I don’t have a clue as to when they will reply. I’m really hoping at this point that they aren’t just trying to run down my warranty
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