Jump to content
Corsair Community

Ticket #2000775477


Recommended Posts

Hi,

 

I raised a ticket 5 days ago and it said the response time is normally 2 days.

 

I'm based in the France and have a fault with an my mouse Corsair Scimitar. I bought it from Amazon.fr, Serial Number: 16518902, Part Number: CH-9000091-EU. I bought it at 19/06/2017 so I believe I don't have warranty anymore, I can pay the fee to repair and shipping.

 

The error is when I put my mouse into my computer, it has an error message like the photo in attachments.

I'm really appreciate it if you can help me, please.

 

I wish you have a very nice day!

 

Many thanks.

IMG_5463.thumb.JPG.9523e7774aae76190abc074cb935805d.JPG

IMG_5464.thumb.JPG.54e1417de3c53a32596463101389f269.JPG

corsair amazon.pdf

Link to comment
Share on other sites

Hello,

 

Unfortunately we do not process repairs for the units. Have you brought this up in the mouse section to see if there could be a fix?

 

Hello Wootaru, thank you for your reply. I haven't posted in the mouse section, I will try right now.

Hope you have a very nice day!

Link to comment
Share on other sites

 Share

×
×
  • Create New...