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VOID Wireless battery is damaged


Nishikyso
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Hi guys, I need help, the battery of my VOID Wireless is broken :(

I have these headset since October 2017 approx..

I have been using them for months without LED lighting for longer battery life, but two weeks ago the battery drops VERY fast :(

The firmware and software are full updated!

 

When I touch the MUTE buttom, I can see how the battery goes down in iCUE.. and when I put to charge, spend an hour and only charge 15%.

 

Sorry for my english, Im using translator, I speak spanish.

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