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How long for a RMA request to be answered ?


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Very long time. A Week between answers if you're lucky. I have been waiting for 12 Days now for a response

 

Support at Corsair has become a bit of a joke. Why give long and lifetime warranties if they cant be bothered to reply to tickets.

 

Seriously thinking of just cutting my losses at some point and spending my money with another company.

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Support at Corsair has become a bit of a joke. Why give long and lifetime warranties if they cant be bothered to reply to tickets.

 

Seriously thinking of just cutting my losses at some point and spending my money with another company.

 

They need to give long warranties otherwise you would pass away while waiting for a response.

 

While I can be accused (rightfully in some ways) of being a shill since I stayed with them (last time most likely) I do encourage people to seek alternate routes to show their displeasure. It's your computer don't compromise if you don't want to, and sticking with Corsair at this time would fall into that area.

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