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Help with RMA process


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I decided to go with a larger case and larger radiator, so I need to return a previous radiator order. I've called 3 times (phone support staff seem to be clueless) and opened several support tickets, but I'm unable to get a response with an RMA number. I'm really trying to support the new Hydro X products, but Corsair is making is extremely difficult to do so. Corsair, can you PLEASE assist??? The last support ticket is 2000741723.
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