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RMA ticket no response for 17 days

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I'm very sorry about the delay in a response, I've checked out the ticket and it looks like an agent has reached out to you.


Thanks. I've had a reply come through.


I am to return my PSU but where do I find the shipping label? After the migration of the service desk system to zendesk the link is no longer available in the top right and I can't find it in my emails.




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