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h115i platinum firmware update issue!


sonaty96
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  • 5 weeks later...

I can report the same issue for all my peripherals:

- Corsair Saber RGB Optical Mouse

- Corsair H100i RGB Platinum

- Corsair Commander PRO

 

Every attempt at a firmware check reads: "The firmware update is not available or failed to load for XXXX"

 

If they are in their latest versions, there should be no error.

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i too have a H115i Platinum that refuses to show in iCUE. I have tried iCUE from 3.15.101 up to 3.18.77

 

H115i Platinum shows GREEN in USBDeview.

 

I have done complete uninstall of iCUE and CCleaner and appdata folder removal.

 

Nothing i have done gets the H115i Platinum to show. I believe its a bricked unit due to firmware issue.

 

Can i manually update the firmware with a batch command or command prompt?

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  • 1 month later...
  • 4 weeks later...
Same issue on H115i Platinum that gets disconnected from iCUE after 2-3 mins after system boot. The only way to re-trigger it to be again detected is BIOS default settings. It says USB device experienced issue and also won't let me update the firmware.
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