bensley Posted May 12, 2019 Share Posted May 12, 2019 Hello, Im new here so not sure if this is the correct page or not but i recently bought a Harpoon RGB wired mouse and I'm having issues setting it up, i can't seem to get it to show up on icue (I'm using a mac) but I've downloaded the mac version, does anybody know if there's something I'm doing wrong/extra i need to download? thanks in advance Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Calico Jack Posted May 13, 2019 Corsair Employees Share Posted May 13, 2019 Try reinstalling the software. It is possible the driver is not operating correctly. I would also suggest simply trying unplugging it and plugging it back in. Link to comment Share on other sites More sharing options...
rocketmen Posted May 26, 2019 Share Posted May 26, 2019 Hello, Same issue here. Error message: No device detected! Please connect a device. trying to connect a Harpoon RGB wired. Mac OS 10.14.5 have downloaded + reinstalled the icue 3.15.101 + updated and plugged mouse in all ports and restarted computer a few times any other suggestions)? Link to comment Share on other sites More sharing options...
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