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K95 Platinum embarrassing quality


alientek
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So just after a few weeks of owning this premium keyboard the space button started to pop off, i noticed hairline cracks and fixed it with some slight glue and thought it was over.

 

Now after a few months every single one of the keys have this hairline crack in it, although they are not falling off yet.

 

https://i.imgur.com/tQ5HNsh.jpg

 

My previous keyboard was Logitech G510 which i had for 7 years and no issues!

 

This is disgusting for a flagship keyboard product, i have contacted customer support and they wanted me to send the keyboard in. Since i need a keyboard to use my PC i declined. :!:

 

I am extremely unhappy with this product and would advise everyone to stay far away from this. :mad:

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  • 2 weeks later...

So just got a replacement for my K95 platnum RGB, that had cracking keys. Same one has the same problem, this is what you get for 200 euros at corsair:

 

Embarrassing.

 

Im gonna keep posting until this is resolved in manufacturing.

IMG_20190521_134505.thumb.jpg.10bbe2d51e85e7a99b42e96db33d08cc.jpg

IMG_20190521_134515.thumb.jpg.a3c1d411092beb2edc24c13e7948e859.jpg

IMG_20190521_134540.thumb.jpg.19dc5f1dd86b31bafddbf806607ff19d.jpg

IMG_20190521_134545.thumb.jpg.e5ece5d23059c4ac39d4febc21332f5c.jpg

IMG_20190521_134552.thumb.jpg.f851fa3f00ed30d9dc0e23a1e87856b3.jpg

IMG_20190521_134606.thumb.jpg.b822982ccf1ca7bf9d495c9e55a362fc.jpg

Edited by alientek
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  • Corsair Employees
So just got a replacement for my K95 platnum RGB, that had cracking keys. Same one has the same problem, this is what you get for 200 euros at corsair:

 

Embarrassing.

 

Im gonna keep posting until this is resolved in manufacturing.

 

Have you left a post on your ticket regarding this?

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Have you left a post on your ticket regarding this?

 

Sure have, on the phone the guy told me that they would send a new one. And since they couldn't get it right the first 2 times i declined.

 

I suggested they send me just a new set of keycaps, they guy said that was not possible. So i requested a refund, whoever designed the mold for these caps need to be fired.

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