alientek Posted May 9, 2019 Share Posted May 9, 2019 So just after a few weeks of owning this premium keyboard the space button started to pop off, i noticed hairline cracks and fixed it with some slight glue and thought it was over. Now after a few months every single one of the keys have this hairline crack in it, although they are not falling off yet. https://i.imgur.com/tQ5HNsh.jpg My previous keyboard was Logitech G510 which i had for 7 years and no issues! This is disgusting for a flagship keyboard product, i have contacted customer support and they wanted me to send the keyboard in. Since i need a keyboard to use my PC i declined. :!: I am extremely unhappy with this product and would advise everyone to stay far away from this. :mad: Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mint Posted May 9, 2019 Corsair Employees Share Posted May 9, 2019 Hi alientek, can you PM me your ticket number so we can get a fresh set of eyes on it? Link to comment Share on other sites More sharing options...
alientek Posted May 9, 2019 Author Share Posted May 9, 2019 Hi alientek, can you PM me your ticket number so we can get a fresh set of eyes on it? Private message sent Link to comment Share on other sites More sharing options...
alientek Posted May 21, 2019 Author Share Posted May 21, 2019 (edited) So just got a replacement for my K95 platnum RGB, that had cracking keys. Same one has the same problem, this is what you get for 200 euros at corsair: Embarrassing. Im gonna keep posting until this is resolved in manufacturing. Edited May 21, 2019 by alientek fix Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Calico Jack Posted May 21, 2019 Corsair Employees Share Posted May 21, 2019 So just got a replacement for my K95 platnum RGB, that had cracking keys. Same one has the same problem, this is what you get for 200 euros at corsair: Embarrassing. Im gonna keep posting until this is resolved in manufacturing. Have you left a post on your ticket regarding this? Link to comment Share on other sites More sharing options...
alientek Posted May 22, 2019 Author Share Posted May 22, 2019 Have you left a post on your ticket regarding this? Sure have, on the phone the guy told me that they would send a new one. And since they couldn't get it right the first 2 times i declined. I suggested they send me just a new set of keycaps, they guy said that was not possible. So i requested a refund, whoever designed the mold for these caps need to be fired. Link to comment Share on other sites More sharing options...
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