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Support form keeps asking for shipping information


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I log in, but when i try to go to support it asks me for shipping info even if its filled out correctly. So frustrating it took me weeks to find an alternate avenue of support FOR the support portal. Corsair support has gone down the drain.
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  • Corsair Employees

Hello kambo_Rambo,

 

When you are filling out the information on the support page is it auto filling the address for you? If so you might need to manually enter it in and then hit submit so it can input the information.

 

Best,

Wootaru

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  • Administrators

Kambo, is your support account under the same email address as your forum account? If so, I don't see any login attempts in a week on that support account.

 

If it's under a different email address, please PM it to me, thanks.

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