Jump to content
Corsair Community

Problem with USB peripherals since setting up MM800


kepi2
 Share

Recommended Posts

Current peripherals:

Corsair K70 MK.2 Rapidfire

Corsair Darkcore RGB SE

Corsair MM800 RGB mousepad

Wirless USB headset.

 

Recently, I purchased the Corsair MM800 mousepad to replace an older, non RGB one, but shortly after connecting it to my computer, I started to notice some problems with and and all of my other USB peripherals where they would all randomly disconnect from my PC and then reconnect about 3 seconds later. So far, whenever I disconnect my MM800 from the PC, i have not been able to get it to happen. Same applies if i turn off all of the RGB in iCue.

 

Troubleshooting tasks i have tried so far:

Uninstalling and reinstalling USB controller drivers

Verifying that all USB and device drivers are up to date

Verifying that BIOS is up to date

 

Once I noticed that this was a problem that kept occurring, I turned on the debug logging feature in iCue and took a screenshot of the message that populates after.

 

Any help or advice would be greatly appreciated.

1300000967_ScreenshotofDebug.thumb.PNG.3af2af639b21f87fcb5df4b540552077.PNG

Link to comment
Share on other sites

I finally got it to work correctly for me. Originally, i had all of my accessories connected to the USB 3.0 ports directly on my motherboard. I decided to try and move my MM800's connection to the USB 3.0 port on my case instead and i have not had a problem since. I'm not sure what your setup looks like in regards to that, but i recommend giving it a try
Link to comment
Share on other sites

 Share

×
×
  • Create New...