Sloth92 Posted May 5, 2019 Share Posted May 5, 2019 (edited) So, after a few too many beers I spilled one on my keyboard. Thankfully, I managed to unplug, flip it over and remove the key caps and clean it, so it still works without any issues. I dropped the key caps in some water overnight and went to sleep. Woke up and the “I” key was missing. Searched everywhere, then my SO informed me she had vacuumed and the bins had already been collected. I’d rather not pay $30 for a full set just for the “I” keycap replacement. Is there any way to get an individual replacement? Sadly, I’m out of warranty now. It’s for a Vengeance K95. Edit; contacted the support team, but the guy responding is just repeatedly directing me to the store with a copy/pasted message, and not even acknowledging my question. Edited May 5, 2019 by Sloth92 More info Link to comment Share on other sites More sharing options...
Apophis3 Posted May 5, 2019 Share Posted May 5, 2019 You can visit a shop with Corsair stuff on display and help yourself to an I key, or just get a used KB or buy some inexpensive keycaps. The Corsair set is standard except for bottom row. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted May 9, 2019 Corsair Employee Share Posted May 9, 2019 You can also contact us through a ticket ^.^ We can send just the 1 keycap. Link to comment Share on other sites More sharing options...
Sloth92 Posted May 10, 2019 Author Share Posted May 10, 2019 Tried that. Got a ton of redirects to the sales page. Eventually, someone replied, but they're now asking for a photo of a keycap I don't have. Genuinely confused by the logic of that. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted May 13, 2019 Corsair Employee Share Posted May 13, 2019 Whats your ticket number? Link to comment Share on other sites More sharing options...
Sloth92 Posted May 14, 2019 Author Share Posted May 14, 2019 I gave up on the previous ticket due to the copy and pasted replies, and made a new ticket. The new one is 894736. Link to comment Share on other sites More sharing options...
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