Stephen24 Posted May 4, 2019 Share Posted May 4, 2019 Hi, So a few years, a friend of mine bought me the corsair strafe (v1) cherry mx silents and since I've already had a keyboard, I decided to just put in a drawer on my desk. Now about 4 months ago, my old keyboard broke so I pulled out the corsair strafe and used it and boy did it feel good typing on. Right about a month after I started using it, the keycaps started breaking right in front of me. The stem which helps you insert the keycap into the switch started forming cracks and was breaking. At first I was a little worried but then by a week or two, literally half of the keycaps (even the ones like PSC and BRK that I've almost never used). I didn't contact support to get a warranty because firstly I didn't buy it and dont have the receipt, but also because I thought it was kind of natural as it has been so long since it was bought. So I bought a new set of keycaps which were the corsair double shot PBT black keycaps and before I put them on my keyboard, I completely cleaned it (just water) and let it dry for a day. Now I thought all was well but just yesterday, the keycaps started breaking again!! I have seen several posts on the k70 and other keyboards having similar problems to me and they all use the same keycap. Now I am not going to buy another set of keycaps and I'm not too sure what to do at this point. Any advice? Link to comment Share on other sites More sharing options...
Apophis3 Posted May 4, 2019 Share Posted May 4, 2019 The PBT keycaps are breaking? Link to comment Share on other sites More sharing options...
Stephen24 Posted May 6, 2019 Author Share Posted May 6, 2019 yes, my situation is very similar to the one seen in this thread: http://forum.corsair.com/v3/showthread.php?t=167224 Link to comment Share on other sites More sharing options...
Stephen24 Posted May 6, 2019 Author Share Posted May 6, 2019 I'm not sure if my warranty still applies or if corsair works with people in Australia. Link to comment Share on other sites More sharing options...
Apophis3 Posted May 7, 2019 Share Posted May 7, 2019 I would assume they have an Asia / AU department Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Calico Jack Posted May 8, 2019 Corsair Employees Share Posted May 8, 2019 We can still help if you're outside the US. We will need a ticket to send you anything, though. Link to comment Share on other sites More sharing options...
Recommended Posts