ressonance Posted May 2, 2019 Share Posted May 2, 2019 The good news is that the SDK effects seem to be working better now in game but the bad news is that it causes major stutter while panning the mouse in the game. Turning off the SDK effects on both iCue settings and in game has no effect. The only workaround at the moment seems to be to quit iCue completely. iCue on: [ame] [/ame] iCue off: [ame] [/ame] Link to comment Share on other sites More sharing options...
Gronar Posted May 2, 2019 Share Posted May 2, 2019 Hmm, I'm totally opposite. Camera is smooth as **** but the SDK effects barely work. Link to comment Share on other sites More sharing options...
ressonance Posted May 2, 2019 Author Share Posted May 2, 2019 I'd honestly prefer having smooth camera over working lighting in game. Might downgrade iCue and see if that helps. Link to comment Share on other sites More sharing options...
RiverM Posted May 2, 2019 Share Posted May 2, 2019 Are you using a Corsair mouse or wireless mouse, tried a different mouse? Maybe a polling rate issue? Link to comment Share on other sites More sharing options...
tonyt3rry Posted May 2, 2019 Share Posted May 2, 2019 I noticed when having full hardware control on and the sdk it uses more cpu so it could be that Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Calico Jack Posted May 2, 2019 Corsair Employees Share Posted May 2, 2019 Try turning Gsync to Fullscreen only in the Nvidia Control Panel. Link to comment Share on other sites More sharing options...
Kozmonaut Posted May 3, 2019 Share Posted May 3, 2019 Try turning Gsync to Fullscreen only in the Nvidia Control Panel. Well. I had the same issue, although much more subtle, in my borderless windowed Rocket League (G-sync monitor) and switching it to full screen fixed it.. Why is this? How did you know that was the issue? Why can I not play games in windowed without stuttering while I have iCue open? I almost thought I was going crazy and it wasn't actually stuttering.. until I switched to full screen and saw it get smooth as butter. Link to comment Share on other sites More sharing options...
ressonance Posted May 3, 2019 Author Share Posted May 3, 2019 Are you using a Corsair mouse or wireless mouse, tried a different mouse? Maybe a polling rate issue? I'm using a Logitech G903 and I do have Logitech G HUB installed and running but I've already tested this with G HUB enabled/disabled with iCue enabled but that didn't stop the stutters. I noticed when having full hardware control on and the sdk it uses more cpu so it could be that No other game suffers from this issue, and I have turned off the SDK to try and see if that would help, it didn't :( Also I've got a Ryzen 2700X with 8 cores and 16 threads, I doubt iCue alone could bog it down that much. I mean I can even game whilst transcoding videos to x265 and FPS drop is noticeable but not too severe. Try turning Gsync to Fullscreen only in the Nvidia Control Panel. My GSYNC is already on Fullscreen only and I play in exclusive fullscreen mode everytime (unless the game doesn't support it) Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Calico Jack Posted May 6, 2019 Corsair Employees Share Posted May 6, 2019 Well. I had the same issue, although much more subtle, in my borderless windowed Rocket League (G-sync monitor) and switching it to full screen fixed it.. Why is this? How did you know that was the issue? Why can I not play games in windowed without stuttering while I have iCue open? I almost thought I was going crazy and it wasn't actually stuttering.. until I switched to full screen and saw it get smooth as butter. I was talking to someone in the office about this when I saw the post and they suggested it. The GUI SDK iCUE uses needs an update, that's basically it. You can also just close the iCUE window so it's running from the taskbar. But if you have it open then Gsync is trying to control iCUE as well which is playing with the framerate. @ressonance Can you make a ticket for it and upload your DXDIAG? We're probably going to want to take a closer look, but we aren't seeing the same thing here. Link to comment Share on other sites More sharing options...
ressonance Posted May 8, 2019 Author Share Posted May 8, 2019 (edited) @ressonance Can you make a ticket for it and upload your DXDIAG? We're probably going to want to take a closer look, but we aren't seeing the same thing here. Can do! And, if I submit a ticket will the support person know to redirect it to software instead of asking me to RMA my Commander Pro (like the last time I tried to submit a software bug)? Edit: Ok done, TICKET #892475 Edited May 8, 2019 by ressonance Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Calico Jack Posted May 9, 2019 Corsair Employees Share Posted May 9, 2019 Can do! And, if I submit a ticket will the support person know to redirect it to software instead of asking me to RMA my Commander Pro (like the last time I tried to submit a software bug)? Edit: Ok done, TICKET #892475 Just link them the forum post in your ticket and say that the forum guy said to have it reported as a bug. They will do some stuff to get it entered and grab your info. Link to comment Share on other sites More sharing options...
Herregud Posted September 23, 2019 Share Posted September 23, 2019 I'm using a Logitech G903 and I do have Logitech G HUB installed and running but I've already tested this with G HUB enabled/disabled with iCue enabled but that didn't stop the stutters. No other game suffers from this issue, and I have turned off the SDK to try and see if that would help, it didn't :( Also I've got a Ryzen 2700X with 8 cores and 16 threads, I doubt iCue alone could bog it down that much. I mean I can even game whilst transcoding videos to x265 and FPS drop is noticeable but not too severe. My GSYNC is already on Fullscreen only and I play in exclusive fullscreen mode everytime (unless the game doesn't support it) I have the same issues as you. It's especially bad with division 2. Even worse infact. Other games are not affected. Turning mouse polling rate down to 250Mhz solves it. Or quitting icue solves it. I can verify that it's a issue with https://zowie.benq.com/ja/support/mouse-rate-checker.html. When icue is running the rate is 300-600hz. Quitting icue it goes directly 1000hz. I'm running Windows 10, latest icue (has been happening in the last 3 revisions of icue), 2950x/MSI MEG CREATION/32GB/970 Evo Mouse is M65. Have tried to different M65. Both have the same issue. Link to comment Share on other sites More sharing options...
cplifj Posted September 23, 2019 Share Posted September 23, 2019 could this be a game DRM issue ? Link to comment Share on other sites More sharing options...
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