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Corsair K63 Wireless Dongle Issue


Alexnharper
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Hello, my Corsair K63 wireless dongle does not appear to be working anymore. I am able to use the keyboard when it is connected to the computer with a cable. In addition I have successfully paired it to a different device using Bluetooth (my computer doesn't have Bluetooth). I have tried a couple different things such as changing the port the dongle is in as well as playing with the firmware of the device but it does not appear to have any effect.

 

Whenever I load iCUE, the keyboard only appears whenever it is plugged in. In addition, if iCUE is on in the background my keyboard stops being able to function.

 

Any help with this issue would be much appreciated.

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Thank you for the response. I have attempted on a number of occasions to pair my keyboard to the dongle and it doesn't work.

 

Pardon me for my lack of knowledge but I don't know what you mean by reflashing my firmware.

 

If this context helps at all, my computer does not appear to be able to detect the dongle for my computer. In addition, whenever I use iCUE to try update, it cannot detect the dongle being plugged in even though it is.

 

Thanks again.

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