ZTHawk Posted April 6, 2019 Share Posted April 6, 2019 I tried to update from 3.13.94 to 3.14.104 but I get a message that "The older version of CORSAIR iCUE Software cannot be removed. Contact your technical support group." I have also tried to download the new software manually. Same issue. Further I tried to uninstall iCUE via control center but I get "Error applying transforms". How can I update/reinstall iCUE? Link to comment Share on other sites More sharing options...
ZTHawk Posted April 6, 2019 Author Share Posted April 6, 2019 Just found a solution. In case someone else has this issue: 1) Got to this Microsoft page: https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed 2) Click "Download" and execute it. 3) In the troubleshoot dialog select "Uninstall" 4) In the next list select "iCUE" 5) Then I selected to let iCUE handle the problem 6) After some minutes the problem was gone and I have installed the new version via the manual installer Link to comment Share on other sites More sharing options...
Imbacore Posted May 15, 2020 Share Posted May 15, 2020 Just found a solution. In case someone else has this issue: 1) Got to this Microsoft page: https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed 2) Click "Download" and execute it. 3) In the troubleshoot dialog select "Uninstall" 4) In the next list select "iCUE" 5) Then I selected to let iCUE handle the problem 6) After some minutes the problem was gone and I have installed the new version via the manual installer The problem with this approach is that in my system, the no such entries appear. No "iCUE" no "Corsair." Help? Link to comment Share on other sites More sharing options...
Imbacore Posted June 29, 2020 Share Posted June 29, 2020 (edited) Still nothing? Corsair really need to fix its jazz. The only thing that helps is Martau's Total Uninstall utility but now my 30-day demo is over. Am I supposed to shell out $20 more just so I can fix this? I tried Revo Uninstaller and it found a gazillion registry entries yet I'm scared to delete them. Screenshot: https://imgur.com/a/H5dX6CT So what now? :( Corsair should at least make a decent uninstaller. :( Edited June 29, 2020 by Imbacore Link to comment Share on other sites More sharing options...
TellTod Posted July 1, 2020 Share Posted July 1, 2020 I was able to workaround that bug by: - open "regedit" (win-key + "regedit") - open the tree: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products - search for "corsair" - remove the "Transforms" entry now uninstall should work again 1 Link to comment Share on other sites More sharing options...
kinree Posted December 18, 2020 Share Posted December 18, 2020 I was able to workaround that bug by: - open "regedit" (win-key + "regedit") - open the tree: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products - search for "corsair" - remove the "Transforms" entry now uninstall should work again OMG! Thank you. I can finally update my Icue. Link to comment Share on other sites More sharing options...
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