Jump to content
Corsair LogoCorsair Logo
Corsair Community
CORSAIR COMMUNITY Survey, we want to hear your feedback!

Strafe RGB - log errors on boot, causing delay at login

Treadpool

By Treadpool
in iCUE Software

 Share

Recommended Posts

Treadpool

Treadpool

Posted
Posted

Hi - I noticed that on cold boot, once my system gets to the Win 10 welcome screen it takes another 10 seconds before I can use my keyboard. I hear a device connect/disconnect sound and then it works. Log files attached. Latest here:

 

2019-03-30T09:31:36 I cue.init: iCUE version: 3.13.94
2019-03-30T09:31:36 I cue.init: Updates server: https://www3.corsair.com/software/CUE_V3/
2019-03-30T09:31:36 I cue.init: Build type: Public Release
2019-03-30T09:31:36 I cue.init: Applicaiton ID: 11676
2019-03-30T09:31:36 W cue.exception_handler: Exception handler was not initialized as crash handler executable "C:/Program Files (x86)/Corsair/CORSAIR iCUE Software/CrashHandler.exe" is missing.
2019-03-30T09:31:36 W cue.locale: Cannot find dir for qt *.qm files
2019-03-30T09:31:36 I cue.init.font: Using Regular text font family: "Open Sans"
2019-03-30T09:31:36 I cue.init.font: Using Title text font family: "Gotham Bold"
2019-03-30T09:31:36 I cue.hid_device_detector: Start worker thread.
2019-03-30T09:31:36 I cue.session: Locked changed to false
2019-03-30T09:31:36 I cue.session.win: Will notify 'connected changed to' with delay
2019-03-30T09:31:36 I cue.session: Local changed to true
2019-03-30T09:31:36 I cue.profiles.folders.tree: Profile order deserialization started: "C:\\Users\\Todd\\AppData\\Roaming\\Corsair\\CUE/profiles/tree.cueprofileorder"
2019-03-30T09:31:36 I cue.profiles.folders.tree: Profile order deserialization finished: "C:\\Users\\Todd\\AppData\\Roaming\\Corsair\\CUE/profiles/tree.cueprofileorder"
2019-03-30T09:31:36 W cue.profiles.manager.serialization: XML Parsing failed - provided NVP (cereal_class_version) not found
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Failed to load "C:/Users/Todd/AppData/Roaming/Corsair/CUE/profiles/{6a633911-0742-46b9-a273-3f0d652ad23b}.cueprofiledata"
2019-03-30T09:31:36 W cue.profiles.manager.serialization: XML Parsing failed - provided NVP (cereal_class_version) not found
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Failed to load "C:/Users/Todd/AppData/Roaming/Corsair/CUE/profiles/{7f57f8a5-7182-4a4b-93f5-2db54d0157d6}.cueprofiledata"
2019-03-30T09:31:36 W cue.profiles.manager.serialization: XML Parsing failed - provided NVP (cereal_class_version) not found
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Failed to load "C:/Users/Todd/AppData/Roaming/Corsair/CUE/profiles/{d797a8b2-cf4a-45a4-a6e2-644c6a462636}.cueprofiledata"
2019-03-30T09:31:36 W cue.profiles.manager.serialization: XML Parsing failed - provided NVP (cereal_class_version) not found
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Failed to load "C:/Users/Todd/AppData/Roaming/Corsair/CUE/profiles/{e375db21-e69e-437c-ab81-0a5bf2bd65ac}.cueprofiledata"
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Error while trying to deserialize a polymorphic pointer. Could not find type id 4
2019-03-30T09:31:36 W cue.profiles.manager.serialization: Failed to load "C:/Users/Todd/AppData/Roaming/Corsair/CUE/profiles/{e99f76fc-fada-42bc-a56c-638938911fbe}.cueprofiledata"
2019-03-30T09:31:36 I cue.actions.macro.win: Init time: 0.402716 (init: 2e-07 reset: 0.0019965 )
2019-03-30T09:31:37 I cue.hw_profile.manager: Start worker thread.
2019-03-30T09:31:37 I cue.session: Connected changed to true
2019-03-30T09:31:37 I cue.sdk: Entering working state, session connected.
2019-03-30T09:31:37 I cue.sdk: Starting router.
2019-03-30T09:31:37 I cue.sdk.device_watcher: Start prepare RestoreDeviceOrderState
2019-03-30T09:31:37 I cue.sdk.device_watcher: Finish prepare RestoreDeviceOrderState
2019-03-30T09:31:37 I cue.clink.device.hw_lightings: Working state about to change, lock hw lights preview.
2019-03-30T09:31:37 I cue.devices.enum.hid: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed.
2019-03-30T09:31:37 W cue.hid_device_detector: Device detector already disabled.
2019-03-30T09:31:37 I cue.devices.enum.clink: Entering working state.
2019-03-30T09:31:37 I cue.devices.enum.phost: Entering working state.
2019-03-30T09:31:37 I cue.clink.device.hw_lightings: Entering working state, unlock and disable hw lights preview.
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=400)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=400)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=400)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=7)
2019-03-30T09:31:38 C cue.devices: Unknown command in CLinkDeviceProtocolBase: 56
2019-03-30T09:31:38 I cue.lightings.direct_player: Started lighting worker in 0x31a0
2019-03-30T09:31:38 I cue.devices: Device insertion processing complete for H115i (vid=1b1c, pid=c0a)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=1)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=400)
2019-03-30T09:31:38 C cue.devices.manifest: Cannot find path for manifest key (vid=1b1c, pid=2)
2019-03-30T09:31:38 I cue.sdk.device_watcher: Start prepare WorkingStateState
2019-03-30T09:31:38 I cue.sdk.device_watcher: Finish prepare WorkingStateState
2019-03-30T09:31:42 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col02#7&21a7d689&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" inserted.
2019-03-30T09:31:42 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col02#7&21a7d689&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2019-03-30T09:31:42 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col03#7&21a7d689&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" inserted.
2019-03-30T09:31:42 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col03#7&21a7d689&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2019-03-30T09:31:42 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col04#7&21a7d689&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" inserted.
2019-03-30T09:31:42 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col04#7&21a7d689&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2019-03-30T09:31:42 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_01#7&22f6739&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" inserted.
2019-03-30T09:31:42 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_01#7&22f6739&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:42 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col01#7&21a7d689&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd" inserted.
2019-03-30T09:31:42 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col01#7&21a7d689&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd" with delay 1000 ms.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:42 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c084)
2019-03-30T09:31:42 I cue.devices: Manifest for device (vid=46d, pid=c084) not found.
2019-03-30T09:31:43 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c232)
2019-03-30T09:31:43 I cue.devices: Manifest for device (vid=46d, pid=c232) not found.
2019-03-30T09:31:43 C cue.devices.manifest: Cannot find path for manifest key (vid=46d, pid=c231)
2019-03-30T09:31:43 I cue.devices: Manifest for device (vid=46d, pid=c231) not found.
2019-03-30T09:31:43 C cue.hid_device_detector: Failed to open: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col01#7&21a7d689&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd"
2019-03-30T09:31:43 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col04#7&21a7d689&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2019-03-30T09:31:43 I cue.devices: Begin attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col04#7&21a7d689&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0
2019-03-30T09:31:43 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col02#7&21a7d689&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2019-03-30T09:31:43 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col03#7&21a7d689&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2019-03-30T09:31:43 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b20&mi_01#7&22f6739&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2019-03-30T09:31:43 I cue.hid_device_detector: Mark all tasks as finished.
2019-03-30T09:31:43 I cue.devices: End attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col04#7&21a7d689&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 0
2019-03-30T09:31:43 I cue.devices: Created new device"STRAFE RGB" (vid=1b1c, pid=1b20); ready:false
2019-03-30T09:31:43 I cue.devices: Begin attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col02#7&21a7d689&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0
2019-03-30T09:31:43 I cue.devices: End attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col02#7&21a7d689&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 0
2019-03-30T09:31:43 I cue.devices: Begin attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col03#7&21a7d689&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0
2019-03-30T09:31:43 I cue.devices: End attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_00&col03#7&21a7d689&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 0
2019-03-30T09:31:43 I cue.devices: Begin attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_01#7&22f6739&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0
2019-03-30T09:31:43 I cue.devices: End attaching to "STRAFE RGB" (vid=1b1c, pid=1b20) "\\\\?\\hid#vid_1b1c&pid_1b20&mi_01#7&22f6739&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 1
2019-03-30T09:31:43 I cue.devices: Initializing "STRAFE RGB" (vid=1b1c, pid=1b20)
2019-03-30T09:31:43 I cue.devices.nxp: Get device info failed.  request timed out for STRAFE RGB
2019-03-30T09:31:43 I cue.devices.nxp: "STRAFE RGB" Get device info failed. with "The I/O operation has been aborted because of either a thread exit or an application request. (995)"
2019-03-30T09:31:43 I cue.devices.nxp: Reset fail counter for "STRAFE RGB"
2019-03-30T09:31:43 I cue.devices.nxp: Initializing STRAFE RGB : spent all tries on getDeviceInfo().
2019-03-30T09:31:43 I cue.devices: Initialized true "STRAFE RGB" (vid=1b1c, pid=1b20)
2019-03-30T09:31:43 I cue.lightings.direct_player: Started lighting worker in 0x358c
2019-03-30T09:31:43 I cue.devices: Device insertion processing complete for STRAFE RGB (vid=1b1c, pid=1b20)
2019-03-30T09:31:43 C cue.devices: Unknown command in NxpPhysicalHidDevice: 56
2019-03-30T09:31:44 I cue.devices.nxp: Buffer write, 1. failed.  request timed out for STRAFE RGB
2019-03-30T09:31:45 C cue.firmware.index: Incorrect index contents: fw obj is empty "combined-image"
2019-03-30T09:31:45 I cue.firmware.index: "STRAFE RGB" firmware update, expected version: 3.8 same version found, on device: bootloader: 0.14 firmware: 3.8
2019-03-30T09:31:54 I cue.core.init_ui: Starting UI.
2019-03-30T09:31:54 W QObject::connect(MobileServerSettingsModel, ProgramSettingsModel): invalid null parameter
2019-03-30T09:31:56 W MainWindow_QMLTYPE_482(0x25113318) must be a top level window.
2019-03-30T09:31:56 W MainWindow_QMLTYPE_482(0x25113318) must be a top level window.
2019-03-30T09:31:56 W Model size of -1 is less than 0
2019-03-30T09:31:56 W libpng warning: iCCP: known incorrect sRGB profile
2019-03-30T09:31:56 C qml: CueColorPalette is deprecated since v3.0. Use QmlColorPalette instead.
2019-03-30T09:31:59 C qml: CueColorPalette is deprecated since v3.0. Use QmlColorPalette instead.
2019-03-30T09:31:59 W qrc:/qml/ui/settings/DeviceSettings.qml:40:11: QML ColumnLayout: Binding loop detected for property "contentHeight"
2019-03-30T09:31:59 W qrc:/qml/delegate/TabViewTabDelegate.qml:21: TypeError: Cannot read property 'top' of null

log.zip

Link to comment
Share on other sites
Treadpool

Treadpool

Posted
  • Author
Posted (edited)

For some reason iCUE said I had the latest version. Went to downloads page and noticed there's a 3.14 version as of 3/25 - which seems to have fixed the issue.

 

Why isn't this pushed to the iCUE software? I even went to the main iCUE product page and it still pulls down the old version (not 3.14 - have to actually go to the Downloads page for that). Pretty annoying.

 

UPDATE: Issue persists. Can anyone from Corsair help?

Edited by Treadpool
clarification
Link to comment
Share on other sites
 Share
Go to topic listing
×
×
  • Create New...