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problems with corsair twinx3200xl pro


red1983

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hi ,

first i´m from germany so sorry 4 my english .

in 01.2005 if bought 1024mb corsair 3200xl pro kit (2x512mb).

this kit causes bluescreens so i checked them with memtester and one module causes many errors .

so i thought i can send this "damaged" module to corsair to replace it .

so now what i have to ? and is there any support from corsair in germany which i can ask or send the damaged module ?

 

plz someone help me ;)

 

mfg

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  • Corsair Employees

Please talk to your reseller. as most off shore resellers will provide service. If they will not or cannot help you then please follow the link in my signature.

 

But before you do that can you tell me the make and model of MB you have along with the CPU speed and it’s FSB as well? In addition, please tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set?

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i have a abit av8 v1.1 bios 1.9

with a 3000 amd 64 @ 1834mhz .the cpu ratio is 9x .the ext/agp/pci is 204/68/34 mhz .the agp ratio is 6/2/1. fsb is default /auto .the bios is default . ram options are auto detected.no tuning @ cpu .cool´n´quit is off.

 

my seller wants to get both ram modules but i need my system running and thought i could send only the damaged module to you and not both to my seller .is that possible !?

 

mfg

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main thing i can work with my pc !

 

ok i requested an rma number .

where is this

 

Corsair Memory

Attn: Returns

44141 S. Grimmer Blvd.

Fremont, CA 94538

?????????????????????

 

which country i mean !?

how long would it be till i get the repaired/replaced part back here in germany ?!

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hi ,

and have i understand something wroang cause the rma guy says this :

 

Please be sure to send back both sticks to the set as we can not replace

only one stick from a set

Thank you

 

so ihave to send both modules !?

grml

 

hmmmmmmmmm ok i would do so !

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