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iCUE problem dowload


10-9
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Hello,

 

I'm trying to install iCUE software since yesterday, and it doesn't work. I can download file, execute software, say yes when they ask me, and then, I've got an error message :

 

"Initialization error: cannot read package : D:/iCUESSetup_3.13.94_release msi."

 

I already tried to install iCUE on another hard disk, many times... I have download iCUES on Corsair's web site and 01net.

I have windows 7 64 bits.

All of this is for my new mouse, Corsair sabre RGB.

 

------FRENCH----

 

Bonjour,

 

J'essaye d'installer depuis hier iCUE, mais ça ne marche pas. Je peux le télécharger, l'éxécuté, dire oui, puis j'ai ce message d'erreur ( voir plus haut ). J'ai windows 7 64 bits, essayé 2 disques durs, 2 sites...

Qu'est ce que ça pourrait être ?

Je précise que je fais ça pour ma nouvelle souris, la Corsair Sabre RGB.

 

Thanks, merci de votre aide.

823819518_Fatalerror.png.0691e917e2a80228e17b240a71254a4f.png

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this is not support, this is a user forum. ce n'est pas support, c'est un forum d'utilisateurs.

 

mais SVP essayez de télécharger à nouveau (please try downloading again from the website).

 

Le programme d'installation pourrait être corrompu. (The installer could be corrupted.)

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After againsly one hour, restart 2 time my and uninstall one game in my pc ( whereas I Had 3Go free ), and install Microsoft .Net Framework it works.

I’*m absolutely sure that there are Corsair’s workers to check this place.

 

Thanks for your help. I was very disappointing about this bug because my mouse match very well with my hand but now it’s ok with me and my pc.

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