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Ticket Status

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first of all sorry about my English. So I have a ticket about my H115i replacement under warranty. I got ARMA and paid on 16th.

The ticket status is arrived on 20th. But I did not get anything.

I am confusing about status. The shipped status has no date on it but the arrived status had date.

So please explain to me how the status works.




Should I get the unit already?




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Hi Wootaru,


thank you your quick response. Finally I figured out what was wrong. you guys sent to my old address. I updated my new address on 16th but the ticket still show my old address. So finally I got my unit.


One question. I packed 2fans, radiator and pump. But did not packed old and new screws, that would cause to be rejected my ARMA?


thank you!

Edited by Adamgmaing
one more question
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