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update failed with iCUE


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I just bought a Strafe RGB keyboard and it is currently in firmware version 2.05. iCUE offers me an update to version 3.08 but when I start the update I have a message 'Failed to update' directly and I have to restart so that my keyboard is detected again by iCUE.


Can anyone tell me how I can update my keyboard?


thank you in advance

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