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iCUE Update impossible for Dark Core SE firmwire 3.22


Choka
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Hello,

 

I encounter a problem when I try to update my Corsair Dark Core SE.

 

I got all time update failled when I try it.

French support advise me to post my problem here.

french post :http://forum.corsair.com/v3/showthread.php?p=997876#post997876

 

As soon as I start this one, it remains blocking at 0% then disappears and makes leave the tab of the mouse in ICUE.

I am forced to unplug / reconnect to see it back, then try again, but still in vain ...

 

My process for update :

Uninstall ICUE, clean all folder and registry.

Reboot

Install ICUE with the link on your support.

 

Unplug the cable and the dongle of the mouse.

Set off my mouse.

Start ICUE

Plug the dongle

Plug the cable

Set on my mouse

start update

 

I have all time failled update.

I have upload a moovie seeing what im doing :

[ame=https://youtu.be/vqXzPs0tmtE]https://youtu.be/vqXzPs0tmtE[/ame]

 

I dont know what I can do.

 

Could you help me ?

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