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IronClaw RGB stops working randomly


sojamann
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Hi there, i've got IronClaw RGB that randomly stops working in the middle of games. The only thing to get it to work again is plugging it out and back in.

 

I don't get the windows sound for unplugged hardware when this happens tho, so i guess it's more of a software problem maybe, that's why i didn't sent the mouse in yet.

 

Maybe you can hint me at some solution or help me decide if sending it in is promising for this issue, or if it's a comon software problem maybe.

 

I'm on windows 10 pro, it happened so far in league of legends and overwatch, i don't recall it to happen on the desktop yet, but could be coincidentally.

 

I had the problem with the newest Icue version, right now i went back to an older one; 3.12.118. So far so good, but i just went back on it, time will tell.

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I have the same issue with my Dark Core RGB. After a few minutes my mice stop working but the LED stay ON and iCUE still see the mice but I can't move it ... I try with or without wire, I try with an other computer, other USB ports etc ... But same issue every time ...
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