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Fan Speeds stuck on high RPM and cant change. Please help!


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I recently installed the Commander Pro and the RGB Fan HUB. I have 3 ML120 fans and 3 LL120 fans hooked into the Pro. I have everything hooked up correctly. The pro is connected directly to the Motherboard.

 

I downloaded ICUE. My fans now are stuck at 1450-1500rpm. It will not let me change the speeds. :(:

 

I read the other posts about creating the custom profile. It didn't work.

I also changed all my fan ports to 4 pin and back to auto to see if that worked. it didn't.

 

I also tried the custom curve. It didn't work.

 

I uninstalled ICUE software and reinstalled and they go back up to 1500rpm again.

 

 

I seriously need help as these fans are super loud. I cant figure out what else I can try.

 

 

Thank you

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The default custom curve shows 40C at 1500rpm in the graph area. When I lower it nothing happens. Yes, I also tried fixed. All 6 fans still show 1450-1515rpm :(:

 

Can you post a screen shot of iCUE with the performance tab open so we can see this?

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I'm not using any monitoring software. I did install MSI afterburner for overclocking though which runs on start up.

 

So I did try something last night and it worked. I uninstalled ICUE and installed corsair link instead and it works perfectly. I even tried to uninstall link after and reinstall ICUE and same issue.

 

So im using Link now. The only downside is I cant adjust my mouse lighting.

Hopefully in the future this can get fixed because I really like ICUE.

 

Any additional ideas would help if possible.

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The monitoring question relates to other programs interfering with directives. Afterburner does not do this. We all use it.

 

The fact that Link works and iCUE does not removes the hardware error aspect, but does necessarily indicate a bug. We are all using these fans, iCUE, and Commander Pro controllers. This is not a commonly reported issue. This is why we wanted to see the configuration screen for your curve. One of the more common issues is not applying the curve to fans correctly. The interface is not entirely intuitive as first glance and many people never actually apply the fan curve they've just created. Also the control source variable question was not addressed. Setting the control to CPU temp is another common error.

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